HR Emergency
Something went wrong in HR? We take over and come back with a plan within 24 hours.
Your HR person left. A filing deadline passed. Staff didn't get paid. You don't need to know what to do next - that's what we're here for.
First call and diagnosis - free of charge. No contract to start.
Response within 24h
on working days, even if the report comes in the evening
No long-term commitment
you can order just the intervention
Practice, not theory
we've handled cases from every category
What people come to us with
If any of these situations sounds familiar - you're in the right place.
You've lost your HR person
They left overnight, are on sick leave or simply stopped answering. Nobody knows where the passwords, files and unfinished work are. We step in, take stock and close out the current month.
A ZUS filing deadline has passed
DRA wasn't submitted, the ZUA registration didn't go through, a correction has been pending for months. We establish the scale of the backlog, submit the documents and prepare letters to ZUS - instead of waiting for it to grow.
Payroll didn't go out on time
The most urgent matter there is. We recalculate the payroll, prepare the transfers and make sure it doesn't happen again.
Errors in payroll calculations
Someone was underpaid, someone overpaid, sick pay calculated from the wrong base, a bailiff deduction applied incorrectly. We find the source of the error and recalculate retrospectively.
Announced inspection (PIP, ZUS, tax office)
We review the documentation, identify gaps and help fill them before anyone arrives. We stay with you throughout the inspection.
Documentation in disarray
Missing personnel files, unsigned contracts, outdated medical examinations and health & safety training, incorrectly completed employment certificates. We organise everything and tell you plainly what needs fixing today and what can wait.
Mid-year HR takeover
You're changing provider or coming back to us after years with a backlog. We take over the data and check what the previous provider left behind.
Sudden absence in the HR department
Your HR person is on sick leave and payroll is due in two weeks. We step in as cover for a month or a quarter.
Four steps, zero guesswork
You report the case
Form, phone or email. Describe in your own words what happened - you don't need to use technical terms.
We call back within 24h
On working days. We ask a few questions and request access to whatever is to hand.
You receive a diagnosis
In writing: what is broken, how urgent it is, how long it will take and how much it will cost. No 'it depends'. This stage is free.
We fix it
You approve the scope, we act. At the end you receive a summary and a list of things worth changing going forward.
Scope of intervention
ZUS
- Outstanding and corrective settlement declarations (DRA, RCA, RSA)
- Registrations and deregistrations (ZUA, ZWUA, ZCNA)
- Balance verification and explanation of discrepancies on the payer account
- Letters: applications for interest waiver, instalment plans, explanations
Payroll
- Emergency payroll calculation and recalculation
- Corrections to salaries, sick pay and benefits
- Bailiff and maintenance deductions
- PIT-4R, PIT-11 and annual settlements
- PPK - enrolments, contributions, arrears
HR
- Reconstruction and organisation of personnel files
- Contracts, addenda, terminations, employment certificates
- Working time and holiday records
- Tracking of medical examinations and H&S training
Audit & inspections
- Opening audit when taking over HR from someone else
- Preparation for PIP / ZUS / tax office inspections
- Support during inspections and when responding to the report
"Within 24 hours" - no asterisk
We're not promising to fix two years of neglect in one day. We're promising that within 24 working hours of your report:
- a real person - not a bot - will get in touch with you,
- you'll know whether the situation is salvageable and how pressing the deadline is,
- you'll have a list of things to do today - even if we deal with the rest later.
Cases with a statutory deadline falling within 48 hours go to the front of the queue.
Free diagnosis
Not sure how big the problem is? Call or write. The first conversation and written assessment are free - no commitment, no contract to start.
- You describe what happened in your own words
- We assess the scale and urgency
- You get a quote before signing anything
You only pay for the fix - not for the diagnosis.
We'll also tell you what we won't do
- We can't turn back time. If a deadline has passed, there may already be consequences - we can limit them, but not pretend they don't exist.
- We won't replace a lawyer or tax adviser in a dispute. If things head that way, we'll say so immediately and point you to someone we trust.
- We won't take on a case we can't do properly. We'd rather lose the work than create another mess for you.
Frequently asked questions
How long does clearing a backlog realistically take?
It depends on the scale. One overdue ZUS month - usually a few days. A year without documentation - a few weeks. We give a specific timeline in the diagnosis, not before.
Do I have to sign up for ongoing service?
No. You can order just the intervention, pay once and go your own way.
What if the previous HR person didn't return the documents?
It happens more often than you'd think. We reconstruct what we can from ZUS PUE, the payroll system and employee documents. We'll also advise what you're entitled to demand and on what basis.
Am I facing penalties?
For some late filings - yes, and we won't sugar-coat that. The diagnosis will include a realistic risk assessment and information on where it can be reduced (e.g. by applying for an interest waiver).
How do we transfer data?
Securely: access to ZUS PUE and the payroll system, or files via a secured link. We sign a data processing agreement before accessing anything.
Do you serve companies outside Kraków?
Yes. Everything is done remotely. If the matter requires an in-person visit, we arrange that separately.
How many employees do I need to have?
There's no minimum. We help with one employee just as readily as with a hundred.
The longer you wait, the more it costs
Interest is accruing, deadlines are passing and employees are asking questions. Write to us today - the worst that can happen is a free diagnosis.
Report a case
We'll get back to you within 24 working hours.